I suffer from hereditary dark circles, and have not been able to find anything to combat them. No eye cream has worked to diminish them, and concealers only mildly hide them temporarily. Over the summer, I began researching effective eye creams that might get rid of my dark circles once and for all. I came across DermalMD’s website that had incredible reviews for all of its products. I did more research and could not find very many negative reviews. There were a few reviews here and there saying to not believe the positive reviews because DermalMD posts all of their own reviews. Still, I overlooked these few negative reviews because there were just so many positive ones.
I was a bit skeptical to make a purchase. There are many products I’d be interesting in purchasing, but because I was skeptical and the products are a bit expensive I decided to only purchase one item. But if these products are really so life changing, why have I never heard of this brand before? I started to look into their Undereye Treatment. This product is around $70, way more than I’d ever spent before. Still, I decided to give it a try.
This product may be the worst under eye treatment I have ever used in my entire life. I decided to stick it out and use it for 3 months because a lot of the reviews on the DermalMD site said that it takes awhile to see changes, but it does work. I can’t use this product anymore. If anything, my under eyes are the worst they have ever looked. The eye cream is sticky and sits on your skin without soaking in. Makeup looks terrible on top. Not to mention my skin has been dryer and my under eyes might even be darker. Overall, this product has been terrible which is disappointing considering the amazing reviews.
But this is what really gets me. I decided to try to leave a review of my own on the website. However, DermalMD moderates their comments! I have tried at least five times now to post a review, but my reviews never get approved. I even emailed a complaint and demanded a refund, but they replied saying refunds are not given past two weeks which is absurd because they claim the product takes months to work! I have never been so dissatisfied with a product in my entire life which is why I decided to write this post. I am furious they moderate their comments and do not let any negative comments be posted, and I am now convinced all 40 positive comments on this under eye treatment were written by DermalMD employees. This product is a scam.
This might be a stretch, and might not be because of this company at all, but I also had my card hacked soon after this purchase. I do not want to blame it on this company because maybe there is no correlation and it was simply a coincidence in timing, but because of their sketchiness with the reviews I am overall just going to assume this company is not very legit. I am extremely disappointed with this purchase. I highly recommend you do not purchase from this company, as it is expensive and definitely not worth the money